Warranty
Smeding Diesel is a company that develops and manufactures performance products for the diesel automotive industry. Our products are tailored towards the high-performance diesel community and are designed to withstand the demands of the performance diesel industry. Smeding Diesel stands behind our products and expresses confidence that our products will have a long and successful life when used in the appropriate application.
LIMITED WARRANTY ON NEW SMEDING DIESEL PRODUCTS (US AND CANADA ONLY)
Smeding Diesel will provide for repairs or replacement, at its option, during the warranty period of each new product model in accordance with the following terms, conditions, and limitations:
GENERAL TERMS
WARRANTY APPLIES— This warranty applies to the new models and is provided to the original owner(s) of the product during the warranty period. This warranty is non-transferrable and does not apply to secondary owner(s).
REPAIRS COVERED — The warranty covers repairs or replacement, at Smeding Diesel’s option, to correct any malfunction resulting from defects in materials or workmanship during the warranty period. Repairs or replacements will be performed using the method Smeding Diesel determines most appropriate under the circumstances.
COVERAGE TERMS — Warranty repairs will be covered per the schedule set forth in section 3 of Smeding Diesel Warranty.
OBTAINING REPAIRS — To obtain warranty repairs contact us at 210-446-088 or sales@smedingdiesel.com and request the needed repairs.
WARRANTY PERIOD — The warranty period for all coverages shall begin on the date of purchase by the final end user. The warranty period for all coverages shall end at the expiration of the coverage set forth in section of Smeding Diesel Warranty.
LIMITED WARRANTY EXCLUSIONS
DAMAGE CAUSED BY IMPROPER INSTALLATION OR LACK OF MAINTENANCE — Defects and damage caused by a failure to follow the recommendations for proper installation or as a result of poor maintenance intervals applicable to the product are not covered under this warranty. Damages caused as a result of contaminated fuel, foreign debris, lack of proper oil maintenance, or any other poor maintenance practice on the part of the owner is not covered under this warranty.
MAINTENANCE — Normal maintenance and wear components are the owner’s responsibility and is not covered under this warranty.
REPAIRS BY UNAUTHORIZED SERVICE OUTLETS —Defects and damage caused by a service outlet that is not an Authorized Smeding Diesel Dealer or service outlet are not covered under this warranty.
USE OF OTHER THAN GENUINE SMEDING DIESEL PARTS —Defects and damage caused by the use of parts that are not genuine Smeding Diesel parts are not covered under this warranty.
DAMAGE DUE TO ACCIDENT, MISUSE, OR ALTERATION — Defects and damage caused as the result of any of the following are not covered: • Acts of God including, but not limited to: flood, fire, theft, freezing, vandalism, riot, explosion, and; • Anything other than defects in material or workmanship of Smeding Diesel products.
EXTRA EXPENSES — Economic loss and extra expenses are not covered. Examples include but are not limited to: towing, inconvenience, storage, shipping, lost time, or travel.
LABOR – Labor and/or installation expenses associated with a repair are not covered under this warranty
1. To return a product for warranty you must obtain an RMA number from Smeding Diesel and return the completed RMA with your product within 30 days of discovering alleged defect. Smeding Diesel will perform a failure analysis on the returned product to determine if the failure was due to a defect in our materials or workmanship. If it is determined that our workmanship caused the failure, you will be provided with a replacement product. If it is determined that the failure was due to something other than our workmanship, no refund or replacement will be given for the returned material. Damage or defect due to disassembly or as a result of the product being altered by the owner or his technician for the purpose of modification, including any evidence of tampering on the part of the customer will not be covered.
2. Turbochargers carry a non-transferable, parts only replacement warranty. The warranty does not apply to any turbo that has been improperly stored or installed. This warranty does not apply to misapplication or use in an application for which it is not advertised, improper operating conditions, accidents, or neglect. This warranty shall not apply to a turbo that has been improperly repaired, maintained and/or altered by the owner or his technician. Damage due to plugged oil feed lines, oil return lines, thrust bushing/bearing damage due to excessive turbo speed, and/or insufficient/improper oil supply is not covered under this warranty. This warranty does not cover a failure resulting from foreign objects (debris). However, in the event of a failure, Smeding Diesel will inspect the turbo for damage and charge the consumer only for the cost of replacement parts required to repair the turbo assembly. All turbochargers must first be returned to Smeding Diesel for inspection and evaluation prior to any warranty consideration as outlined in item 1 above.
3. Limited Warranty of 12 Months, Unlimited Mileage
THIS WARRANTY IS THE ONLY WARRANTY APPLICABLE TO THE SMEDING DIESEL PRODUCTS LISTED ABOVE AND SMEDING DIESEL EXPRESSLY DISCLAIMS ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SMEDING DIESEL DOES NOT AUTHORIZE ANY PERSON INCLUDING REPRESENTATIVES OF ITS AUTHORIZED SERVICE NETWORK TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH SUCH MODELS. SMEDING DIESEL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM BREACH OF THIS WARRANTY OR ANY IMPLIED OR EXPRESS WARRANTY